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Quick answers
View full FAQHow fast are payouts processed?
Once a withdrawal is approved, funds are typically sent within 24 hours via your chosen method.
What are the daily and overall loss limits?
Max 5% daily loss and 10% overall loss, with a minimum of 4 trading days per phase.
How do I reset or retry a failed challenge?
Start a new challenge from the Pricing page — free retries apply where your plan includes them.
Which platforms can I trade on?
Trade in the browser terminal or on MT5. Grab installers from the Downloads page.
Still stuck? Read the full FAQ or send us a message above.
Your tickets
Illustrative| Ticket | Subject | Status | Last update |
|---|---|---|---|
| #CF-10428 | Payout — verification documents | Resolved | 2 days ago |
| #CF-10391 | Technical — MT5 login | In progress | 5 days ago |
Sample tickets shown for illustration. When you open a real ticket it will appear here so you can track its status.